Enterprise Client Success Manager

Cape Town, Western Cape · Full-time · 5+ years in client-facing growth and retention roles, ideally professional or legal services

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Indicative pay per yearUndisclosed

Checked and dated2 November 2026

About this role

A client-growth role at Radiant Law, an award-winning law firm that specialises in commercial contracting and works with some of the world's largest companies. The Enterprise Client Success Manager owns the health and growth of the firm's key accounts alongside the Practice Leads and Account Leads who run legal delivery. That means building account plans, finding cross-sell opportunities, leading renewals and renegotiations within the pricing framework, tracking client health, running quarterly business reviews, feeding client insight back into delivery and marketing, and coaching Practice and Account Leads to grow their own relationships. Reports to the Head of Delivery Growth. This is a business role rather than a legal practice role. Applications go through the firm's online form for sales and business development roles. The listing states no closing date.

The fit board

Where you stand, line by line

Tick what is true for you today. A readiness indicator only, not an assessment from or affiliated with the employer.

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Tick what is true for you today.

The employer's own lines0/6

What this board cannot tell you

Would a screener at Radiant Law see these 6 lines in your CV at a glance?Needs an expert read

Which of these 6 lines does Radiant Law weigh most for a Enterprise Client Success Manager?Needs an expert read

Meeting the lines is the start. How clearly your file shows them is a separate question, and it is the work we do.

R2,400Experience Translation ReviewYou choose the field. We show you what it asks for, how your experience reads against it, and what to build next.

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Why your experience fits

A way to stay in legal services without practising: a lawyer who is better at relationships and commercial thinking than at drafting can own client growth at a firm built around contracts.

Show you can do it

Write a one-page account plan for a fictional enterprise client: where the legal spend sits today, two services you would propose next, and the renewal risk you would raise first.

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For where you are now

A role's title does not decide your level. Pick the stage that fits you.

PriceR2,400Experience Translation ReviewYou choose the field. We show you what it asks for, how your experience reads against it, and what to build next.See it →PriceR2,800CV DraftingYour CV drafted with you in the language of the roles you're targeting, built on evidence, not duties.See it →PriceR1,500Application AuditYour CV and cover letter reviewed against one specific advert.See it →PriceR1,800Panel Interview SimulationA 75-minute mock panel interview built from the actual advert.See it →

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Candidate Responsibility Notice: LexLaunch Careers publishes this opportunity as part of its Pathways career intelligence platform. LexLaunch is not the employer, recruiter, or hiring agent for this role and is not affiliated with Radiant Law. This listing is published in good faith based on publicly available information verified at the date of publication. Candidates bear sole responsibility for independently verifying the current vacancy status, all eligibility requirements, application instructions, and any other information relating to this role directly with Radiant Law before submitting an application. Nothing on this page constitutes a guarantee that the role remains open or that candidates who prepare with LexLaunch will be offered an interview or employment.

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